Updated January 2026
Refund Policy
This policy applies to digital products and software purchased through everstead.llc from Everstead LLC.
1. General Rule
Because our products are digital and delivered instantly upon purchase (via download, account access, or activation), all sales are final once access, download credentials, or license keys have been delivered — except as described below or where required by applicable law.
2. Exceptions — When a Refund May Be Issued
You may request a refund within 7 days of purchase if:
- The product is materially defective or does not function as described
- You were charged in error or experienced a duplicate charge
- You did not receive access, download, or activation credentials after payment
3. Subscriptions
- You may cancel a subscription at any time. Cancellation stops future billing.
- The current billing period is generally non-refundable once it has started, except where required by law or where Section 2 applies.
4. How to Request a Refund
Email contact@everstead.llc with:
- Your order number or invoice reference
- The product purchased
- A description of the issue
We aim to respond within 5 business days. Approved refunds are issued to your original payment method (PayPal, Stripe, Payoneer, or the applicable gateway) and may take additional time to appear depending on your provider.
5. Statutory Rights
Nothing in this policy limits any non-waivable consumer protection rights you may have under the laws of your country or state (for example, EU/UK digital content rights or U.S. state-level protections). Where local law grants you a right that exceeds this policy, that law controls.
6. Contact Us
Everstead LLC 1209 Mountain Road PL NE STE R, Albuquerque, NM 87110, USA contact@everstead.llc